We understand plans can change, if you need to cancel or reschedule a public session ticket please fill out the form below. 

Cancellation Policy - Public Tickets

All tickets are non-refundable. If you contact us via email 48 hours prior to your session start time we will reschedule your session or issue a studio credit. Tickets cancelled after this time forfeit the full ticket fee and will not be rescheduled however, you're welcome to pass your ticket onto someone else. This policy includes Covid related cancellations. For cancellations of 4 or more tickets please contact us at least 5 days prior to receive a credit or reschedule. Full terms & conditions click here 

Cancellation Policy - Private Event Tickets

We do not credit or refund tickets to private events. If you need to cancel you will have to make arrangements with the event organiser or pass your ticket onto someone else as these tickets are part of the event hire fee. 


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