FAQ

TICKETS AFFECTED BY COVID

All ticket holders affected by the Covid closure from March - June 2020 have been credited, if you did not receive your credit please check your junk mail folder or contact us and we will resend it to you.

PRICE INCREASE

Due to increased operating expenses from Covid, some sessions have risen slightly by $4. If you booked pre-covid your credit may not cover this $4 increase.

CAN I PURCHASE ALCOHOL AT THE SIP STUDIO?

No, we are a BYO only venue - this includes wine, beer and bottled alcohol.

WILL FOOD BE PROVIDED?

You can choose to purchase a grazing box however you can also BYO your own nibbles. Our table space is limited so we suggest only bringing small items. Cutlery and glassware are provided. 

ARE CHILDREN ALLOWED AT THE SESSIONS?

To attend the public sessions you must be 18 years of age or over, however if you book a private event minors can attend. 

We also run school holiday classes. Check our session times for more details.

WHAT'S INCLUDED IN THE COST OF A SESSION?

Everything you need is included in the cost of the session - the only thing you need to bring is your favourite alcoholic beverage! Your paint session will consist of a 40 x 50cm canvas, acrylic paints, brushes, easel, apron, glassware, water and our talented art teachers to guide you through the session. 

WHAT TIME SHOULD I ARRIVE FOR THE SESSION?

We advise you to arrive 10-15 minutes early for the class so you can settle in, pour a glass and unpack your nibbles. There will be a few breaks in between to stretch, pour more wine or mingle with other class mates.

If I COME WITH A FRIEND OR GROUP CAN WE SIT TOGETHER?

Of course, if you book multiple seats we will make sure you are all seated together but if you have booked separately let us know beforehand (send an email thesipstudio@gmail.com) otherwise you run the risk of being seated separate. Our tables cater for 6 per table.

WHAT IF I NEED TO CANCEL?

Public Session:

We understand plans can change, if you can not attend your session you are welcome to pass your ticket onto a friend.

If you need to cancel or reschedule a $25 cancellation fee per ticket will be charged and the balance credited via studio credit, tickets must be cancelled at least 48 hours prior to the session to receive this credit.

Tickets canceled within 48 hours of the session will not be credited, this is due to the limited seats in the studio.

Groups of 4 or more:

If you need to cancel or reschedule your group a $25 cancellation fee per ticket will be charged and the balance credited via studio credit. You must contact us at least 5 days prior to your session to receive this credit.

Tickets canceled within 5 days of the session will not be credited, this is due to the limited seats in the studio.

Private Event:

You can cancel your private event up to 4 weeks prior for a full deposit cash refund. If you cancel after this time the full amount will be due and payable equal to the minimum booking requirements for your event.

Tickets to private events will not be credited.

CAN I LEAVE MY CANVAS AT THE STUDIO?

Due to the limited storage space at the studio, only evening classes can leave their canvas over night. Your canvas will have to be picked up the next day during one of our classes. (If we do not have a class it will need to be picked up during the following class). If you don't pick them up they will be recycled. 

Fluid art must be taken with you after the session, we give you trays to transport your canvas. 

HAVE ANOTHER QUESTION?

Call or SMS us directly 0411 227 159