We do not refund for change of mind, if you receive an art kit and any item is damaged or missing, please contact us and we will replace it for you ASAP.
Future Ticket Holders
As we have been forced to temporarily close we are issuing all future ticket holders a refund in the form of a studio session gift card. This is inline with our standard cancellation policy. Once we reopen we invite you to use this gift card to re book into any session you wish.
CAN I PURCHASE ALCOHOL AT THE SIP STUDIO?
No, we are a BYO only venue - this includes wine, beer and bottled alcohol.
WILL FOOD BE PROVIDED?
You can choose to purchase a grazing box upon checkout however you can also BYO your own nibbles. Our table space is limited so we suggest only bringing small items. Cutlery and glassware are provided.
ARE CHILDREN ALLOWED AT THE SESSIONS?
To attend the public sessions you must be 18 years of age or over, however if you book a private event minors can attend.
We also run school holiday classes. Check our session times for more details.
WHAT'S INCLUDED IN THE COST OF A SESSION?
Everything you need is included in the cost of the session - the only thing you need to bring is your favourite alcoholic beverage! Your paint session will consist of a 40 x 50cm canvas, acrylic paints, brushes, easel, apron, glassware, water and our talented art teachers to guide you through the session.
WHAT TIME SHOULD I ARRIVE FOR THE SESSION?
We advise you to arrive 10-15 minutes early for the class so you can settle in, pour a glass and unpack your nibbles. There will be a few breaks in between to stretch, pour more wine or mingle with other class mates.
If I COME WITH A FRIEND OR GROUP CAN WE SIT TOGETHER?
Of course, if you book multiple seats we will make sure you are all seated together but if you have booked separately let us know beforehand (send an email firstname.lastname@example.org) otherwise you run the risk of being seated separate. Our tables cater for 6 per table.
WHAT IF I NEED TO CANCEL?
You can cancel up to 24 hours prior to your session for a full studio session credit. If you cancel after this time you will be charged a $10 re booking fee.
If you do not contact us prior to the session (not at the session) to re-book, cancel or fail to show up, you will be charged the full ticket amount. This is non negotiable as a lot of our sessions are booked out and we have waiting lists.
Group bookings of 5 or more people must be canceled 1 week prior to the booking date to receive a full studio session credit. Cancellations after this time will be charged the $10 re booking fee per person, this is due to the limited seats in the studio.
You can cancel your private event up to 3 weeks prior for a full deposit cash refund. If you cancel after this time the full amount will be due and payable equal to the minimum booking requirements for your event.
Tickets to private events can only be canceled if the group has reached their minimum amount for the booking. The ticket must be canceled 1 week prior for a full credit. Cancellations after this date will not be credited.
CAN I LEAVE MY CANVAS AT THE STUDIO?
Due to the limited storage space at the studio, only evening classes can leave their canvas over night. Your canvas will have to be picked up the next day during one of our classes. (If we do not have a class it will need to be picked up during the following class). If you don't pick them up they will be recycled.
Fluid art must be taken with you after the session, we give you trays to transport your canvas.
HAVE ANOTHER QUESTION?
Call or SMS us directly 0411 227 159